Guest help

Help

Everything you need to open your hotel’s local guide.

Where is my Atlas Code?

Your hotel places the same short code in a few easy-to-find spots: beside your room details on the key wallet, on the lobby card (scan the QR to skip typing), and at the front desk — ask for the hotel’s Atlas Code.

What is Hudson?

Hudson is your hotel’s local guide: trusted picks chosen by the people who host travelers every day, plus useful discounts and bookable options. Sponsored placements are always labeled.

Do I need an account or an app?

No. Hudson opens in your browser. There is nothing to download, no password, and no sign-up.

Is my code personal?

No. The Atlas Code identifies the hotel, not you or your room. You can share it with anyone in your party.

The code will not open Hudson.

Check the card for a missed character, then try again. Codes use letters and numbers only. If it still will not open, ask the front desk to confirm the hotel’s current Atlas Code.

Still stuck? Email hello@lobbyatlas.com and we will help.